Value Added Services
Sparkrock is thrilled to offer you service packages that are designed to provide you with enhanced support, additional features, and greater flexibility. Our offerings are tailored to meet the evolving needs of our customers, helping you get the most out of your Sparkrock solution.
Consulting Services
Work with one of our consultants in a workshop-style collaborative session to review an entire solution or a subset of models, including processes and configurations. You'll be given a cost estimate for any additional configurations or customizations Sparkrock will deliver.
Our Expert Consultants Will
Review Processes: Analyze your current processes to identify areas for improvement.
Technical Enhancements: Provide recommendations for technical improvements to streamline your operations.
System Architecture Review: Assess and refine your system architecture to ensure it aligns with best practices.
Configuration Assistance: Offer guidance on configuring your system to meet specific needs.
Communication Guidance: Advise on effective communication strategies within your system.
Strategic Services: Support data migration, state reporting preparation, standard rollouts, advanced data visualization, and transformation initiatives.
Our Consulting Services Provides
Workshop Sessions: Interactive, collaborative sessions led by our consultants.
Comprehensive Review: Examination of your entire solution or specific modules.
Configuration Review: Analysis of existing configurations and recommendations for future improvements.
Documentation: Detailed documentation of recommendations and implementation plans.
Estimates: Cost estimates for any recommended configurations or customizations.
Mode of Delivery
Virtual Meetings: Sessions are typically conducted remotely via virtual meetings.
On-site Workshops: Available upon mutual agreement if deemed more effective. Travel and accommodation costs will be additional.
Pricing
Choose the workshop option that best suits your needs:
Half-Day Workshop (SKU: 1.CH): $2,000 CAD
- Includes preparation, workshop session, and documentation.
Full-Day Workshop (SKU: 1.CF): $4,000 CAD
- Includes preparation, workshop session, and documentation.
On-site Workshops (SKU: 1.CO): Contact Customer Success for pricing.
Includes preparation, workshop session, and documentation.
Travel and accommodation costs are additional.
Business Process Review
Schedule a virtual workshop-style collaborative session with one of our consultants to ensure your organization gets the most from Sparkrock's solutions. You'll also be given cost estimates for any configurations or customizations Sparkrock will deliver.
Our Expert Consultants Will
Streamline Workflows: We’ll examine your current processes to identify inefficiencies and recommend improvements, saving you time and resources.
Maximize Features: Our experts will provide training and guidance to ensure you’re using all the features and functionalities of Sparkrock to their full potential.
Ensure Seamless Integration: We’ll help integrate Sparkrock with other systems you use, enhancing data flow and system interoperability.
Ensure Data Accuracy: We’ll implement best practices to maintain the accuracy and integrity of your data, reducing errors and increasing reliability.
Optimize Performance: Our team will collaborate with you to fine-tune your system configurations, ensuring smooth and efficient software performance.
Address Additional Training Needs: We can provide further training based on your specific needs to ensure your team is well-equipped to utilize Sparkrock effectively.
How It Works
Workshop Sessions: Interactive, collaborative sessions led by our consultants.
Detailed System Review: Get a comprehensive evaluation of your entire system or specific modules to pinpoint areas for improvement.
Documentation: Detailed documentation of recommendations and implementation plans.
Estimates: Cost estimates for any recommended configurations or customizations.
Delivery Mode
Our BPR services are typically conducted through virtual meetings. However, if both parties agree, on-site workshops can be arranged for an additional cost.
Pricing
Half-Day Workshop: $2,000 CAD
Full-Day Workshop: $4,000 CAD
On-Site Workshops: Contact Customer Success for pricing. (Travel and accommodation costs apply.)
Custom Development and Reporting
Automate manual processes and streamline workflows through a custom-developed SparkApp tailored to your specific needs to ensure smooth integration and optimal performance. Save time and reduce costs through a comprehensive virtual consultation.
How It Works
Process Review: We start by analyzing your current workflows and manual processes to identify areas for improvement.
Customization and Development: Based on our review, we develop and implement custom solutions tailored to your needs. This includes configuring workflows, automating processes, and creating custom reports.
Testing and Training: Before deploying any solution, we’ll provide you with a sandbox environment to test. We also offer training to ensure you’re comfortable with the new tools and processes.
Documentation and Maintenance: We provide comprehensive documentation and ongoing maintenance to keep your solutions running smoothly.
Delivery Mode
Our services are typically delivered remotely, with solutions provided in a sandbox environment for testing before going live in production.
Pricing
Note
Note: Each project will receive a custom quote.
Listed below are examples of the types of quotes that are available based on project complexity:
Customizations:
Simple Customization: $3,000 CAD
Adding fields to tables
Adding controls on pages
Medium Customization: $6,000 CAD
Validations to table fields
Table trigger changes
Writing page triggers
Report procedures with simple logic
Complex Customization: $10,000 CAD
Complex logic in procedures
Custom page actions
Writing and exposing web services
Super Complex Customization: $16,000 CAD
Consuming external data through APIs
Custom code units with reusable logic
Integrations:
Simple Integration: $3,000 CAD
- Exposing a page as a web service
Medium Integration: $6,000 CAD
- Communicating with third-party services via Azure functions
Complex Integration: $10,000 CAD
- Writing multiple Azure functions
Super Complex Integration: $16,000 CAD
Importing data into Business Central
Running SQL queries against customer databases
Custom Reports:
Simple Report: $3,000 CAD
- Displaying additional fields in reports
Medium Report: $6,000 CAD
Building a new report from scratch
Adding computed fields
Complex Report: $10,000 CAD
Extending a data model
Building parameterized reports
Super Complex Report: $16,000 CAD
Creating a data model from scratch
Loading data from multiple sources
Learning and Development Services
What We Offer
Ensure your team gains the knowledge and skills that are required to effectively use Sparkrock by participating in interactive webinar-style training led by our consultants. Maximize Sparkrock's value for your organization by scheduling sessions.
Foundational Product Training: Get started with the basics and build a solid understanding of our products.
Advanced Product Training: Dive deeper into advanced features and capabilities to maximize your use of Sparkrock.
Best Practices Training: Learn the best practices to optimize your processes and achieve better outcomes.
Refresher Training: Update and refresh your team’s knowledge to stay current with new features and improvements.
New Hire Training: Train new team members in batches to get them up to speed efficiently.
Certifications: Gain formal recognition for your skills and knowledge with our certification programs.
How It Works
Training Sessions: Each training session is conducted online via webinars by our expert consultants. We cover foundational, advanced, and best practices topics as well as refresher courses.
Interactive Learning: We address questions collected from participants before the session and provide demonstrations during the training.
Materials Provided: After the session, you’ll receive curated materials and resources relevant to the training topic.
Session Length: Sessions are available in 1, 2, or 4-hour formats. The exact length and number of sessions are tailored based on your needs.
Delivery Mode
Our training is primarily delivered through virtual sessions. If an on-site session is preferred and agreed upon by both parties, it can be arranged with additional costs for travel and accommodation.
Pricing
New Hire / Foundational Product Training: $1,000 CAD
Online session (max. 10 participants)
Recording of the session
Links to cloud learning sessions
Advanced Product Training: $2,000 CAD
Online session (max. 10 participants)
Recording of the session
Links to cloud learning sessions
Refresher Training: $2,000 CAD
Online session (max. 10 participants)
Recording of the session
Links to cloud learning sessions
Best Practices Training: Contact Customer Success for Price
Preparation and pre-work
Workshop style online session (max. 10 participants)
Recording of the session
Documentation
Add-on Training Packages: Contact Customer Success for Price
Additional topics beyond the standard courses
Workshop style online session (max. 10 participants)
Recording of the session
Documentation
Requesting Consulting Services
To request Consulting Services:
Log In: Access your Sparkrock account.
Select a Service: Choose the workshop option that meets your needs.
Contact your Customer Success Manager.
For further assistance or to discuss your specific requirements, reach out to your Customer Success Manager. We’re here to help you leverage Sparkrock technology to its fullest potential!
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